Return & Refund Policy

Thank you for shopping at guangshengclothes.com, operated by Guangsheng International Trading Co., Ltd. We want you to feel confident when purchasing from us. If you are not fully satisfied with your order, please review our return policy below.

1. Return Eligibility

You may request a return if:

  • The item is damaged, defective, or incorrect

  • The item does not match the order description

  • The item is unworn, unused, and in its original condition

To be eligible for a return, the item must:

  • Be returned within 7 days of delivery

  • Have original tags and packaging intact

  • Show no signs of use, washing, or alteration

2. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Worn or washed clothing

  • Items without original tags

  • Products damaged by improper use

  • Final sale or clearance items (if marked)

3. How to Request a Return

To start a return, please contact us at:

Email: Contact@guangshengclothes.com

Include the following information:

  • Your order number

  • Photos of the item (especially if damaged or incorrect)

  • A brief explanation of the issue

Our support team will review your request and provide return instructions.

4. Return Shipping

  • Customers may be responsible for return shipping costs unless the item is defective or sent in error.

  • We recommend using a trackable shipping service.

  • We are not responsible for returns lost during shipping.

5. Refunds

Once we receive and inspect the returned item:

  • Approved refunds will be issued to the original payment method

  • Processing time may take 5–10 business days depending on your payment provider

  • Shipping fees (if any) are generally non-refundable

6. Exchanges

We currently do not offer direct exchanges. If you need a different size or product, please return the item (if eligible) and place a new order.

7. Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account again

  2. Contact your payment provider

  3. If the issue remains, contact us via email

8. Important Notes

We reserve the right to refuse returns that do not meet the conditions above. Please contact us before sending any items back to avoid delays.

We appreciate your trust in Guangsheng Clothes and are committed to providing a fair and reliable shopping experience.

Guangsheng International Trading Co., Ltd.
guangshengclothes.com